Lincoln

Office 21
Think Tank
Ruston Way
Lincoln
LN6 7FL

Bristol

Bristol & Bath Science Park
Dirac Crescent
Emersons Green
Bristol
BS16 7FR

Privacy Policy and Terms of Use

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Terms of use

This Site is hosted and operated by Osprey Consulting Services Limited.
Registered as a company in England under company number 06034579.
Registered Address: Harston Mill, Harston, Cambridge CB22 7GGVAT Number: GB 432 2142 02
For more information please contact [email protected]

Osprey Consulting Services Limited, its group and associated companies (“Osprey”) owns or is licensed to use all intellectual property rights in and to this Site and its content, including but not limited to the names and logos of Osprey and the Site’s underlying technology.

By using this Site you agree to be bound by these terms of use with Osprey. You should not continue to use or access the Site if you do not agree to be bound by these terms of use.

We may amend these terms of use at any time and any revised version will be effective immediately that it is displayed on this Site. You are advised to review these terms of use on a regular basis as you will be deemed to have accepted variations if you continue to use the Site after they have been posted.

Use of this site
In accessing and using this Site you agree not to:

disrupt, interfere with or restrict the use of the Site by other users including but not limited to denial of service attacks, mail bombing, flooding or other deliberate attempts to overload the Site;

upload, post to, display or transmit any content or materials through the Site which are false, offensive, defamatory, threatening, obscene, abusive, menacing, indecent, misleading, unlawful or which violate, breach or infringe the rights of any person anywhere in the world (including but not limited to any intellectual property rights);

probe, scan or test the vulnerability of the Site or circumvent or hack any user authentication or security controls in respect of the Site or attempt to do so;

send or permit others to send unsolicited bulk, junk or spam emails of any kind or begin or forward chain emails or malicious emails to or via the Site;

reverse engineer, decompile, copy or adapt any software or other code or scripts forming part of the Site or attempt to transmit to or via the Site any information that contains a virus, worm, Trojan horse or other harmful or disruptive component; or

change, modify, delete, interfere with or misuse any content or data contained on the Site and provided by or relating to Osprey or any third party user of the Site.

Material on this Site may be downloaded, viewed and printed for personal use or internal circulation within your organisation provided that no trade mark, copyright or other proprietary notices in such material are modified or removed. This permission does not extend to material identified as belonging to third parties, where you must obtain the permission of the relevant owners before reproducing such material. All other rights are reserved and you must obtain our written permission before making any other use of material on this website.

We reserve the right to inspect and moderate all comments and other content or data uploaded, posted to, displayed or transmitted through the Site. We may, at our sole discretion, amend or remove any such comments or other content or data without notice.

Privacy policy

We value and respect your privacy and are committed to protecting your personal data. For more information, please go to our privacy policy.

Cookies
We use cookies on our website, for more information please go to our Cookies policy.

Links
Links from the Site are provided for information and convenience only. We have no control over and cannot therefore accept responsibility or liability for the content of any linked third party website or any website from which you have accessed this Site. We do not endorse any linked website.

Exclusions and limitations of liability
This Site is intended to provide you with general information relating to Osprey, and the goods, services and products available from them.

We will use our reasonable endeavours to ensure that the information contained on this Site is accurate and reliable. The Site and its content do not constitute advice in relation to any specific technology, sector or business activity. We give no warranty whatsoever that any the content of this Site will be accurate or complete at any particular time or at all.

The content of this Site is subject to change without notice. In addition, we reserve the right to make corrections, modifications, enhancements, improvements and other changes to our services, programs and products at any time or to discontinue any services, programs and products without notice. Any reference to a product or service that has been provided by us does not amount to a promise that such product or service will be available or provided to any person at that time or at any time thereafter.

You acknowledge that we cannot guarantee that this Site or the websites to which it is linked will always be available to users. You are granted access to this Site strictly on the basis that you accept that the Site and its content are made available on an “as is” and “as available” basis.

Where you rely on any information or other content displayed on this Site, you do so entirely at your own risk and you accept that all warranties, conditions and undertakings, express or implied, whether by common law, statute, trade usage, course of dealings or otherwise (including but not limited to implied warranties of satisfactory quality and fitness for purpose) in respect of the Site and/or its content are excluded by us to the fullest extent permitted by law.

You acknowledge and agree that Osprey excludes all liability whatever, to the fullest extent permitted by law, in respect of any direct, indirect, incidental, special, consequential or other loss or damage (including but not limited to loss of profits, revenue or business opportunity or loss or corruption of data), whether in contract, tort, negligence, breach of statutory duty or otherwise, resulting or arising from any non-availability or use of this Site or of any other website linked to it, or from reliance on the contents of the Site or any material or content accessed through it.

The information contained on this Site does not constitute an invitation to invest or otherwise deal in shares or any other product or services, or to enter into a contract with Osprey or any other companies. Past performance by us or any other company referred to on the Site can not be relied upon as a guide to future performance.

Internet security

You should ensure that you have appropriate protection against viruses and other security arrangements in place whilst using the internet.

We will always use reasonable endeavours to ensure that any data passed through or accessed from or via this Site and/or held on our computer systems is secure and protected. However, you acknowledge and agree that, to the fullest extent permitted by law, we will not be liable in respect of any loss or damage whatsoever (including, but not limited to, any loss or corruption of data), whether in contract, tort, negligence, breach of statutory duty or otherwise, arising out of or in connection with i) any unauthorised accessing of data held on our computer systems, ii) any computer system failure iii) any unauthorised interception of data transmitted through, to or from this Site; or iv) any virus, distributed denial-of-service attack or other technologically harmful material that may infect your computer equipment, computer programs, data and/or other proprietary material due to your use of this Site, your transmission of information through or to this Site or your downloading of any content from it, or from any other website linked to it.

Jurisdiction
This Site has been designed, and these terms of use shall be governed by and construed, in accordance with English law. Any dispute arising out of the accessing or use of this Site shall be subject to the exclusive jurisdiction of the English courts.

Privacy policy

Osprey Consulting Services Limited  (“Osprey”) values and respects your privacy and is committed to protecting your personal data.

This privacy policy explains how we use and protect your personal data that you give us, your privacy rights and how the law protects you.

This privacy policy was last updated in July 2023. We may update this policy at any time by amending this page. You should check this page from time to time to review any changes we have made.

Osprey is part of Science Group, an international science and technology business. A list of Science Group companies can be found at the bottom of the page at https://www.sciencegroup.com. Depending on the nature of the personal data, the location where services will be provided or the nature of services provided, another Science Group legal company may be the data controller in relation to your personal data.

What personal data we collect
We may collect information from you in the course of our business including through your use of our website, your relationship or interactions with our staff or when you engage us or another Science Group company in the provision of services.

The personal data that we process includes:

  • Contact information including email and phone number
    • Basic information including name (including your name prefix or title), job title and the company you work for
    • Marketing information including preferences in receiving marketing from us and our Science Group companies
    • Technical information including IP address, operating system, web browser and other technology on the devices that you use to access our website. Please see our cookies policyfor more details on this. 
    • Information you provide as part of an enquiry into our services
    • Information you provide as part of your job application and during an interview
    • Any other information which you may provide to us

Where relevant, we hold limited sensitive personal data relating to your access and dietary requirements if you are visiting our premises.

How is your personal data collected?
• Contact forms – we collect information when you fill in forms on our website or contact us via email, phone or letter
• Services – we collect information from you when you provide it to us in the course of us or another Science Group company providing you with services
• Personal interactions – we collect information from you when you interact with our staff in person, or via email, telephone, video-conferencing or any other form of communication
• Automated technologies – we collect information about you automatically via technology tools such as cookies and similar technologies
• Science Group companies – we collect information about you from our Science Group companies in accordance with contractual arrangements in place with you
• Third parties – we may collect information about you from publicly available sources, your references, business-to-business market intelligence companies and other service providers

Purposes for which we will use your personal data
We collect information from you in the course of our business including through your use of our website, your relationship or interactions with our staff or when you engage us or another Science Group company in the provision of services for the following purposes:

  • For recruitment purposes
    • To provide services and/or information to you
    • To fulfil our legal and regulatory requirements including establishing, exercising or defending legal claims
    • To respond to your requests, enquiries or complaints
    • To manage and administer our relationship with you and our clients
    • To transmit personal data between Science Group businesses for internal administrative, organisational and operational purposes
    • To prevent and detect fraud and other criminal offences
    • To ensure network and information security
    • To host, maintain and improve our marketing communications website

We also use your personal data for:

Direct Marketing
We use your personal data to send you marketing communications about services, publications, science & technology industry updates, events, courses, surveys, promotions and competitions by Osprey or other Science Group companies and to display content that we believe may be of interest to you.

We will only contact you for these marketing purposes in accordance with our legitimate business interests or where you have explicitly agreed to this. Your agreement to the use of your personal data for these purposes is optional and if you do not wish to provide your agreement, your visit and use of our website and/or provision of services by Osprey or another Science Group company will not be affected.

We use a relationship management tool (where legally permissible) to assess the strength of the relationships between Osprey personnel and our clients or potential clients based on the frequency of the email contact between them. We use that information in order to assess, analyse and improve the services that we provide.

We also use business-to-business market intelligence providers (where legally permissible) to build our business contact networks. We use that information in order to specifically target relevant business prospects to promote our client services.

You have the right to request us not to use your personal data for marketing communications by emailing us at [email protected]. You can also opt out of receiving electronic communications by clicking on the ‘unsubscribe’ link at the bottom of any such electronic communication or through following the opt-out instructions provided in any marketing communication.

Use of our website
There are facilities on our website which invite you to provide us with personal data including our contact us form and contact email addresses. The purpose of these facilities is apparent at the point you provide your personal data and we only use that information for those purposes.

Our website also uses Google Analytics, a web-based analytics tool that tracks and reports on the manner in which the website is used to help us improve it. We also use a website tracking software called Pardot which uses cookies to monitor your journey through our website and remember your preferences when you return to our site. For more details and information on how to disable cookies, please visit our cookies policy

Legal basis for using your personal data
We will only use your personal data when the law allows us to. In particular, we will use your personal data:

  • Where it is necessary for our legitimate business purposes provided it does not override your rights and freedoms
    • To perform a contract such as providing you with services
    • To comply with legal and regulatory obligations including for the establishment, exercise or defence of legal claims
    • Where we have received your unequivocal consent

How long we keep your personal data
We keep your personal data only for as long as necessary for the purposes for which it was collected, to provide you with services, for legitimate business interests, in accordance with contract, and where required or allowed under law.

Who we share your personal data with
Any personal data that you share with Osprey may be shared and processed by other Science Group companies who are located in the UK, Europe, USA and Canada in accordance with this privacy policy and/or in accordance with our contractual arrangements agreed with you.

We may also share your information with trusted third parties where we are legally permitted to do so in accordance with this privacy policy and/or in accordance with our contractual arrangements agreed with you including:

  • Professional advisors including lawyers, insurers and auditors
    • IT and website service providers including Google Analytics
    • Third party suppliers to help provide services to you subject to the agreed contractual terms between you and us. Roles performed by third parties may include managing shareholder registers, transacting with financial institutions, processing security clearance applications and supporting client tenders.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow external third party providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

We may also provide your information to selected third party suppliers when providing services as part of the agreed contractual terms. By agreeing to our contractual terms, you explicitly consent to us providing the third party suppliers with your personal data for the purpose of us completing our obligations under those contractual terms.

We may also provide your information to government bodies that require us to report processing activities and regulators and law enforcement agencies where we are legally required to do so and where necessary for the purposes of preventing and detecting fraud or other criminal offences. If legally permitted, we will use reasonable efforts to notify you prior to disclosing your information to such parties.

Osprey and other Science Group company websites may contain links to third party websites including social media sites such as LinkedIn, Twitter and Facebook. These sites are owned and operated independently from us and have their own separate privacy policies. Any personal data that you provide to these websites will be governed under the terms of the privacy policy of that website. If you use these sites, you should review their privacy policies to learn more about how your personal data is collected and used.

Which countries do we transfer your personal data to?
We may share your personal data within Science Group companies who are based in the UK, Europe, USA and Canada in accordance with this privacy policy and/or in accordance with contractual arrangements agreed with you. This means that we may transfer your personal data outside the UK and/or European Economic Area (“EEA”) (as applicable).

We may also transfer your personal data outside the UK and/or EEA to other third parties in accordance with this privacy policy and/or in accordance with contractual arrangements agreed with you. This will primarily be to support client requirements, to arrange travel and to support visa or overseas security clearance applications. Please see the section on “Who we share your personal data with” for more information.

However, we shall only transfer your personal data outside the UK and/or EEA if one of the following conditions apply:

  • The transfer is to a country that has been deemed to provide an adequate level of protection for your personal data;
    • You have consented to this; or
    • There is another legal basis on which we are entitled to make the transfer

Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the UK and/or EEA.

How we protect your personal data
Our website is hosted on servers in the UK and/or European Economic Area. We have appropriate physical, electronic and managerial security measures in place to protect against loss, misuse or unauthorised access to your personal data. We use network access control technology to limit access to the systems on which personal data is stored, and our IT team monitor for possible vulnerabilities and attacks. However as the transmission of information via the internet is not completely secure, we cannot guarantee the security of your information transmitted to our website.

We note that the information you provide may be confidential and we will not sell or otherwise make your personal data commercially available to any third party except that we may share information with third parties. Please see the section on ‘Who we share your personal data with’

We have put in place procedures to deal with any suspected personal data breach and will notify you and the UK Information Commissioner’s Office where we are legally required to do so.

Your rights regarding your personal data
You have the right (subject to certain exceptions) to:

  • Access, correct, delete, update, rectify or restrict your personal data
    • Object to our use and processing of your personal data or withdraw consent that you have previously given
    • Request the transfer of your personal data to you or a third party
    • Ask any questions about our use and processing of your personal data

If you would like to do any of the above, please email us at [email protected] and we will provide you with all rights that you are entitled to in respect of your personal data and any exceptions that may apply.

Please note that we may ask for further information from you in order to prove your identity before disclosing any personal data to you. This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request. If a third party emails us in relation to the above purporting to act on your behalf, please note that we will require evidence from you and/or the third party that you have authorised them to act on your behalf in this way. We may also contact you directly in order to verify this authorisation.  

If you are unhappy with the way that we have handled your personal data, you have the right to make a complaint to the authority responsible for data protection in the country that you are based. Contact details should be available online or you may alternatively ask us for assistance.

Our contact information
If you have any queries in relation to this policy, please contact us at:

Attention: Data Protection Officer
Address: Harston Mill, Harston, Cambridge, CB22 7GG, UK
Telephone: +44 1223 875200
Email: [email protected]

If you currently receive marketing information from us which you would prefer to not receive in the future, please email us at [email protected]

Osprey is registered with the UK Information Commissioner’s Office under registration number ZA238678.

 

 

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